Refund policy

Cancellation & Refund Policy

Graze by Gunthers is a bespoke catering service — no products are purchased or sold directly through this website. All bookings are confirmed via a signed Service Agreement, which sets out the following terms:

• A 50% deposit is required to secure your event date.
• Cancellations made more than 2 weeks prior to the event receive a full refund of the deposit.
• Cancellations made within 2 weeks of the event forfeit 50% of the deposit.
• The remaining balance is due 7 days prior to the event.
• No refunds are issued for cancellations made within 48 hours of the event.

For full terms, please refer to your signed Service Agreement, or contact us at info@gunthersdeli.com.